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Sunday, April 28, 2013

"Compile error in hidden module: mdlGlobal" while opening installed HP ALM Excel Addins

Follow below steps

1) Uninstall the existing excel add-in with admin rights and restart your system
2) install it again with admin privilege (it is very important to install the add-in with admin rights. It is even mentioned in excel add-in installation guide provided by HP)
3) Now open IE (32 bit) with admin rights
4) go to QC add-ins page and register "HP ALM Client Registration" component (register it also with admin rights) OR you can directly go to link
http://<servername>/qcbin/start_a.jsp?common=true
and install component

After that hope this issue will be resolved.Please follow all the steps mentioned in sequence above and don't leave or ignore any step (like restarting the system)

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