Monday, May 28, 2012

Error automatically reporting license information to Jive Software

After log in JIVE with Admin access follow below steps.

1.             Click on System >>License Information
2.             Click on the Manual Reporting and Confirmation TAB
3.             Click download license report
a.                   Save it as license.txt
4.             Click step 2 to upload license report file
a.                   Click on the browse button and choose the license.txt file
b.                  Highlight the information in the box and copy
c.                   Click the back browse button of IE
5.             Paste into 'license confirmation' area on right of 3 steps for manual license reporting (make sure you remove the extra space at the end)
6.             Click the confirm button

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